As detailed on our “About” page, I am both an accountant and an information technology professional. Many years ago, before I was qualified in either profession, I worked for a company that had a funny little Mac thing. I hated it. I guess that is where my aversion to Apple products started. Back then Apple products weren’t very willing to hold hands with that other lot, the Windows based systems. I don’t remember much about that machine other than it was little and and I didn’t like it.
Fast forward many years and my daughter and her husband (good grief – that is about 20-something years later) had a house full of Apple products and have owned every iPhone release. My son-in-law actually worked supporting iPhones talking to Exchange server, or something equally mysterious! Still I refused to be tainted by the dreaded Apple for a phone. For a start the damn thing didn’t have FM radio and couldn’t multi-task. Both features were show-stoppers for me. Plus all music had to be iTunes format. I didn’t want two music libraries on my PC. So I stuck with my trusty Nokias. I LOVED my Nokia N97.
Despite finding a Steve Jobs speech I quite liked and quoting him in an article on this site, Steve Jobs’ quotation fits me, I still wasn’t going to get anything with a half-eaten piece of fruit on it.
Roll forward again to 2012. My company (as in work for, not own) has a need for people in the field to have mobile devices for a variety of reasons. I have to say our Managing Director and the executive team are pretty up with the latest technology, so they all walk around with iPads. I suddenly found myself in possession of both an iPad and a Samsung Galaxy tablet to put throught their paces and see which I felt was better as a work tool in the field.
I SO, SO, SO wanted to love the Samsung. My aversion to Apple stuff was still reigning supreme!
I’ll try not to be technical here, but the first problem was a little application called Citrix Receiver refused to work on the Samsung Android device. This was a mandatory requirement. Despite several communications with Citrix, still no solution to that problem.
Then there was a strange problem: the Samsung browser would do some very strange things if I opened too many browser tabs, especially if one of them happened to be whereis.com, a website that just might be useful to staff out on the road. I would end up with bits of this website and bits of whereis.com displayed on the screen and the browser “stuck”. Not very useful!!!
Many of our field staff are not exactly technophobes, but they aren’t geeks either. So to test uptake of the devices, I handed the iPad to my kids. Remember these kids range from 9 to 17 and are just learning all this technology stuff. A good test, I figured, of usability AND ruggedness – if the iPad could withstand four kids, it could withstand anything! Not a problem! They were flying within an hour. Meantime, I worked with the Samsung Galaxy to try to prove to myself it was THE device to go with. Anything that wasn’t Apple!!!
After a couple of weeks, I wiped the Samsung clean of work related data and swapped: I took the dreaded iPad and gave the kids the Samsung. The kids have whinged ever since and tonight it is lying on the table, alone, forlorn, unused and unloved. Admittedly the Android Market doesn’t seem to have the plethera of free games the Apple Store has, but they don’t find it as usable, it seems.
So far, I haven’t mananged to fault the iPad. Driving home from work I heard on the radio the next iPad is out in Australia May 28. A wi-fi version, no less. We will wait. I will be recommending the iPad.
No tablets were injured or destroyed during the testing. Sadly, also no free equipment was received from either supplier. This is just one experience of comparing the two. There are many other experiences in the wild.